The American Psychological Association (APA) has identified some common workplace stressors that contribute to bad choices when it comes to coping with the demands of the job. Some of these stressors are: Getting paid less than you think you deserve Having a manager or boss...

By: Natalie Lucken, Account Manager What can we tell Mrs. Johnson when the insurance sends a letter of denial for her dental claim? This is a prickly situation to be sure! We always want to convey a message of confidence: that we have seen this before,...

Many times, I have heard of people breaking up with significant others via their personal email.  While this may avert a dismal emotional scene, it is still not the way to convey caring and sincere feelings towards the one who is getting “dumped”. The same...

Do you have a good backup system? With more and more of the practice’s critical data now in digital format, it is imperative that the practice properly protect and backup the data. HIPAA regulations can cripple a practice if the data is not encrypted, and antivirus...

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