Most of the listed reasons below can be solved with improved practice systems and better communication Financial/Billing/Insurance The practice doesn’t accept the patient’s plan—not in network Billing error not resolved to patient's satisfaction. Repeated insurance or billing errors. Unexpected charge shows up on their bill. Patient feels the dentist's fees are...
Insurance Verification Nightmare Being placed on hold is just part of the day for those working claims in dental offices. The average wait time used to be ten to fifteen minutes which wasn’t good but my latest reports show that wait times have increased to two...
We received this compliment from Dr. (no name to protect privacy) office. Dione (Account Executive for eAssist) has worked very hard for them. Great job Dione! “I just wanted to sincerely thank Dione for her efforts. It is very re-assuring to have her support and I...
Coding dental claims can be challenging especially when you don’t keep up on the changes that take place every year. Last year alone-- Effective January 1, 2015, the Code on Dental Procedures and Nomenclature (CDT), produced by the American Dental Association, included 16 new procedure...
Re-post from the ADA ACA grace period could affect dental practices January 08, 2016 By Jennifer Garvin Has your practice received calls asking for the return of third party payments? The Association wants to remind dentists of the Affordable Care Act's grace period rule, which provides a threemonth grace period for consumers who receive...
Sometimes you don’t know what you don’t know and that’s okay. If you have been using Dentrix and suddenly someone shows you an easier way to use the software, don’t feel bad. The average dental office uses only about 25% of their software program. We...
01/28/2016 CDA wins key ruling in Delta case A letter from CDA President Ken Wallis, DDS Dear Colleague, I am writing to share positive news about CDA's legal action against Delta Dental. A superior court judge has issued a preliminary ruling in favor of CDA regarding our association's standing...
“I Want My Practice Back!” Decades ago, Dr.Q had written a business plan and a mission statement and answered the bankers question about where he would be in five years. On December 2015 he said, “If I have to practice dentistry like this for another year,...
As a dentist the perfect impression to create the crown that will seat on the first insert makes your day. Tunneled into a mouth creating the aesthetically pleasing moment when the patient tears up and thanks you is worth the blood sweat and tears shed...
The open enrollment period for health and dental coverage offered through Covered California, California's benefit marketplace created by the federal Affordable Care Act continues through Jan. 31. Since open enrollment began on Nov.1, more than 60,000 enrollees have selected dental coverage through Covered California's Family...
