Carol Cheshire has been an eAssister for just over 2 years. Like most, the opportunity to work from home came as a great appeal to her. With the dental field, finding an opportunity to do what you love and work from home is uncommon, so...
By: James V. Anderson, DMD, CEO “When things are bad, we take comfort in the thought that they could always get worse. And when they are, we find hope in the thought that things are so bad they have to get better.”– Malcolm S. Forbes When you...
By: Natalie Lucken, AE One of the best things that a dental office can do is to submit a Clean Claim to the dental benefits carrier on the day of service. But what exactly does that mean? By definition, a clean claim is one that has all...
By: Jaycee Brown - Digital Marketing Manager For those of you that think being really busy running from one operatory to another at breakneck speed all day translates to being profitable take a look at your daily production and collection reconciliation reports, that is if you have...
D5999 is seldom covered by plans and it is more complicated in documentation than just a narrative.. In order to process the claim correctly you have to have a diagnosis in the form of SOAP notes. Some medical plans that do cover sleep apnea appliance...
Medical coding is more and more becoming part of the insurance processing landscape in the general dentist office. This from the state of Maryland but a preview of things to come with other state requirements. Diagnostic Code ICD-10 Z3A.00 to be on claims for all pregnant...
I can’t believe offices are still writing off coinsurance to make patients happy. Sure, everyone likes to feel like they are getting a bargain by not having to pay money for products and services that normally should be paid for but when it comes to...
I worked with Redbud Dental with Dr. Jay Peck, I set up the account with eAssist. It’s neat. I called the eAssist number, Dr. A answered and was so pleasant. Then connected me with Sandy, we got the ball rolling from there. eAssist became part...
Below is an explanation of what it is like to be a “hybrid eAssister” and work multiple jobs. By: Yvonne Reid, Account Manager Don't hate me because I make the top 6 on the leaderboards, instead I will share great tips I have learned to help get...
So many of the dental offices I speak to have problems with claims because there is confusion over a denial versus a rejection. Many times claims are rejected when they reach the clearinghouse because the information does not reflect what the insurance company has on...
